Facilities and Services

 

The Home offers a wide range of services and facilities, combined with a relaxed lifestyle in attractive landscaped gardens. We recognise that our residents’ desire to remain in their own homes within the QVH village for as long as possible and the Home will assist to support residents in their unit for as long as it is possible to do so, given the individual circumstances that present.

 

To assist residents in achieving this goal and maintaining their quality of life, we are committed to providing the co-ordination of flexible, appropriate care and support. This support is negotiated on either a temporary or a permanent basis in relation to each resident’s specific situation - taking great care at all times to assess the well-being, welfare and appropriateness of the support provided to each individual.

 

This support may be provided by existing community care providers and/or staff of the Home. We offer a wide range of services including cleaning, personal care, meals and assistance with daily living activities, as well as emotional support, therapies and activities.

Please note that community care agencies and the Home, where there is a cost incurred, may charge for their services. Co-ordination and general support are provided free of charge to all residents of the Home.

Queen Victoria Home provides many specialist services including:

  • Comprehensive assessment
  • Rehabilitation programs
  • Social and recreational programs
  • Health management
  • Palliative care
  • Wound management
  • Medication management
  • Continence management
  • Pain management
  • Dementia care
  • Respite care
  • Access to allied health services